Scottish Quality Concerns Scheme in context - student guide - sparqs

A resource for students, developed by sparqs to give context to QAA Scotland’s Scottish Quality Concerns Scheme.
The Scheme provides an opportunity for students, staff and other parties to raise concerns about the quality and standards of Scottish higher education to the Quality Assurance Agency (QAA) Scotland. QAA Scotland is Scotland’s quality body for higher education. Its role is to safeguard academic standards and improve the quality of the student experience.
QAA Scotland published guidance on the Scheme in July 2022, which is available on their webpage around how to raise concerns in Scotland. The sparqs guide provides some context for students, and sits at the bottom of the QAA webpage, as well as on the sparqs website.
The sparqs resource outlines where and when the Scheme is the appropriate route for concerns and provides examples of issues that would be eligible for consideration under the Scheme.
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For further information, please contact:
- Name: Eve Lewis
- Role: Director, sparqs
- Email: eve.lewis@sparqs.ac.uk
(September 2022)
Item Number:287
- A guide to inducting students association education officers - sparqs
- Supporting the future careers of SA education officers: outduction toolkit - sparqs et al
- Academic Development Toolkit - sparqs
- Tertiary Quality Enhancement Framework (TQEF) - Guidance for Elections - sparqs
- Scotland’s Tertiary Enhancement Programme (STEP) - Practical Guide to student partnership - sparqs
- Tertiary Quality Enhancement Review (TQER) - Practical Guide for students’ associations and student officers - sparqs
- Self-Evaluation and Action Plan (SEAP) - Practical guide to student partnership - sparqs
- Using the SLE model as a Course Rep 2025-26 - sparqs
- An induction guide for Academic Representation Co-ordinators - sparqs
- Scotland's Ambition for Student Partnership - sparqs
- Online Student Learning Experience Model - Perth College UHI
- Student Partnership Staircase - sparqs
- Students as active partners in shaping their learning experience - Leeds Trinity University College
- ABCD of Effective Feedback - sparqs
- Theory of partnership: Ladder of Citizen Participation - Sherry R Arnstein
- Understanding the SU's key relationships: The Cadogan Matrice
- Framework for the Development of Strong and Effective College Students
- A Student Engagement Framework for Scotland - sparqs and sector partners
- Engaging Students in Online Distance Learning - sparqs
- Supporting Senior Student Officers in Universities - sparqs
For all resources published by sparqs, see the "sparqs Resources" category in the list on the left, including the following:
- Student Learning Experience model
- Scotland's Ambition for Student Partnership
- A Student Engagement Framework for Scotland
+ resources linked to the SEF - ABCD of Effective Feedback
- Student Partnership Staircase
See all sparqs publications (Strategic Plans, celebration reports, etc.) here.
